PRIVACY NOTICE
Last updated 02.01.2024
Thank you for choosing to be part of our community at Feeling Flush LTD (“Company“, “we“,
“us“, “our“). We are committed to protecting your personal information and your right to privacy.
If you have any questions or concerns about this privacy policy notice or our practices with regard to
your personal information, please contact us at info@feelinflush.co.uk
When you visit our website https://www.feelinflush.co.uk(the “Website“), and more generally, use
any of our services (the “Services“, which include the Website), we appreciate that you are
trusting us with your personal information. We take your privacy very seriously. In this privacy
notice, we seek to explain to you in the clearest way possible what information we collect, how
we use it and what rights you have in relation to it. We hope you take some time to read through
it carefully, as it is important. If there are any terms in this privacy notice that you do not agree
with, please discontinue use of our Services immediately.
This privacy notice applies to all information collected through our Services (which, as described
above, includes our Website), as well as, any related services, sales, marketing or events.
Please read this privacy notice carefully as it will help you understand what we do with the
information that we collect.
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the
Website, express an interest in obtaining information about us or our products and Services,
when you participate in activities on the Website or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and
the Website, the choices you make and the products and features you use. The personal
information we collect may include the following:
Personal Information Provided by You. We collect names; phone numbers; email addresses;
mailing addresses; usernames; passwords; billing addresses; debit/credit card numbers; and
other similar information.
Payment Data. We may collect data necessary to process your payment if you make purchases,
such as your payment instrument number (such as a credit card number), and the security code
associated with your payment instrument. All payment data is stored by cashFlows Ltd. You
may find their privacy notice link(s) here: https://www.cashflows.com/legal-regulatory-
information.
All personal information that you provide to us must be true, complete and accurate, and you
must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and
device characteristics — is collected automatically when you visit our Website.
We automatically collect certain information when you visit, use or navigate the Website. This
information does not reveal your specific identity (like your name or contact information) but may
include device and usage information, such as your IP address, browser and device
characteristics, operating system, language preferences, referring URLs, device name, country,
location, information about how and when you use our Website and other technical information.
This information is primarily needed to maintain the security and operation of our Website, and
for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
● Log and Usage Data. Log and usage data is service-related, diagnostic, usage and
performance information our servers automatically collect when you access or use our
Website and which we record in log files. Depending on how you interact with us, this log
data may include your IP address, device information, browser type and settings and
information about your activity in the Website (such as the date/time stamps associated
with your usage, pages and files viewed, searches and other actions you take such as
which features you use), device event information (such as system activity, error reports
(sometimes called ‘crash dumps’) and hardware settings).
● Device Data. We collect device data such as information about your computer, phone,
tablet or other device you use to access the Website. Depending on the device used,
this device data may include information such as your IP address (or proxy server),
device and application identification numbers, location, browser type, hardware model
Internet service provider and/or mobile carrier, operating system and system
configuration information.
● Location Data. We collect location data such as information about your device’s location,
which can be either precise or imprecise. How much information we collect depends on
the type and settings of the device you use to access the Website. For example, we may
use GPS and other technologies to collect geolocation data that tells us your current
location (based on your IP address). You can opt out of allowing us to collect this
information either by refusing access to the information or by disabling your Location
setting on your device. Note however, if you choose to opt out, you may not be able to
use certain aspects of the Services.
2. HOW DO WE USE YOUR INFORMATION?
In Short: We process your information for purposes based on legitimate business interests, the
fulfilment of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal information collected via our Website for a variety of business purposes
described below. We process your personal information for these purposes in reliance on our
legitimate business interests, in order to enter into or perform a contract with you, with your
consent, and/or for compliance with our legal obligations. We indicate the specific processing
grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
● To facilitate account creation and logon process. If you choose to link your account with
us to a third-party account (such as your Google or Facebook account), we use the
information you allowed us to collect from those third parties to facilitate account creation
and logon process for the performance of the contract.
● To post testimonials. We post testimonials on our Website that may contain personal
information. Prior to posting a testimonial, we will obtain your consent to use your name
and the content of the testimonial. If you wish to update or delete your testimonial,
please contact us at info@feelinflush.co.uk and be sure to include your name,
testimonial location, and contact information.
● Request feedback. We may use your information to request feedback and to contact you
about your use of our Website.
● To enable user-to-user communications. We may use your information in order to enable
user-to-user communications with each user’s consent.
● To manage user accounts. We may use your information for the purposes of managing
our account and keeping it in working order.
● To send administrative information to you. We may use your personal information to
send you product, service and new feature information and/or information about changes
to our terms, conditions, and policies.
● To protect our Services. We may use your information as part of our efforts to keep our
Website safe and secure (for example, for fraud monitoring and prevention).
● To enforce our terms, conditions and policies for business purposes, to comply with legal
and regulatory requirements or in connection with our contract.
● To respond to legal requests and prevent harm. If we receive a subpoena or other legal
request, we may need to inspect the data we hold to determine how to respond.
● Fulfil and manage your orders. We may use your information to fulfil and manage your
orders, payments, returns, and exchanges made through the Website.
● Administer prize draws and competitions. We may use your information to administer
prize draws and competitions when you elect to participate in our competitions.
● To deliver and facilitate delivery of services to the user. We may use your information to
provide you with the requested service.
● To respond to user inquiries/offer support to users. We may use your information to
respond to your inquiries and solve any potential issues you might have with the use of
our Services.
● To send you marketing and promotional communications. We and/or our third-party
marketing partners may use the personal information you send to us for our marketing
purposes, if this is in accordance with your marketing preferences. For example, when
expressing an interest in obtaining information about us or our Website, subscribing to
marketing or otherwise contacting us, we will collect personal information from you. You
will receive marketing communications from us if you have requested information from
us or purchased services from us and you have not opted out of receiving that
marketing. You can opt-out of our marketing emails at any time (see the “WHAT ARE
YOUR PRIVACY RIGHTS” below).
● Deliver targeted advertising to you. We may use your information to develop and display
personalized content and advertising (and work with third parties who do so) tailored to
your interests and/or location and to measure its effectiveness.
● For other business purposes. We may use your information for other business purposes,
such as data analysis, identifying usage trends, determining the effectiveness of our
promotional campaigns and to evaluate and improve our Website, products, marketing
and your experience. We may use and store this information in aggregated and
anonymized form so that it is not associated with individual end users and does not
include personal information. We will not use identifiable personal information without
your consent.
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short: We only share information with your consent, to comply with laws, to provide you with
services, to protect your rights, or to fulfil business obligations.
We may process or share your data that we hold based on the following legal basis:
● Consent: We may process your data if you have given us specific consent to use your
personal information for a specific purpose.
● Legitimate Interests: We may process your data when it is reasonably necessary to
achieve our legitimate business interests.
● Performance of a Contract: Where we have entered into a contract with you, we may
process your personal information to fulfil the terms of our contract.
● Legal Obligations: We may disclose your information where we are legally required to do
so in order to comply with applicable law, governmental requests, a judicial proceeding,
court order, or legal process, such as in response to a court order or a subpoena
(including in response to public authorities to meet national security or law enforcement
requirements).
● Vital Interests: We may disclose your information where we believe it is necessary to
investigate, prevent, or take action regarding potential violations of our policies,
suspected fraud, situations involving potential threats to the safety of any person and
illegal activities, or as evidence in litigation in which we are involved.
More specifically, we may need to process your data or share your personal information in the
following situations:
● Business Transfers. We may share or transfer your information in connection with, or
during negotiations of, any merger, sale of company assets, financing, or acquisition of
all or a portion of our business to another company.
● Vendors, Consultants and Other Third-Party Service Providers. We may share your data
with third-party vendors, service providers, contractors or agents who perform services
for us or on our behalf and require access to such information to do that work. Examples
include: payment processing, data analysis, email delivery, hosting services, customer
service and marketing efforts. We may allow selected third parties to use tracking
technology on the Website, which will enable them to collect data on our behalf about
how you interact with our Website over time. This information may be used to, among
other things, analyze and track data, determine the popularity of certain content, pages
or features, and better understand online activity. Unless described in this notice, we do
not share, sell, rent or trade any of your information with third parties for their
promotional purposes. We have contracts in place with our data processors, which are
designed to help safeguard your personal information. This means that they cannot do
anything with your personal information unless we have instructed them to do it. They
will also not share your personal information with any organization apart from us. They
also commit to protect the data they hold on our behalf and to retain it for the period we
instruct.
● Business Partners. We may share your information with our business partners to offer
you certain products, services or promotions.
4. WHO WILL YOUR INFORMATION BE SHARED WITH?
In Short: We only share information with the following third parties.
We only share and disclose your information with the following third parties. We have
categorized each party so that you may be easily understand the purpose of our data collection
and processing practices. If we have processed your data based on your consent and you wish
to revoke your consent, please contact us using the contact details provided in the section
below titled “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?“.
● Retargeting Platforms
Facebook Custom Audience, Facebook Remarketing and Google Ads Remarketing
● Social Media Sharing and Advertising
Facebook advertising
● Web and Mobile Analytics
Facebook Ads conversion tracking and Google Analytics
● Website Hosting
WordPress.com
● Payment Gateway
TRUST Payments Ltd
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your
information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access
or store information. Specific information about how we use such technologies and how you can
refuse certain cookies is set out in our Cookie Notice.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfil the purposes outlined in
this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set
out in this privacy notice, unless a longer retention period is required or permitted by law (such
as tax, accounting or other legal requirements). No purpose in this notice will require us keeping
your personal information for longer than the period of time in which users have an account with
us.
When we have no ongoing legitimate business need to process your personal information, we
will either delete or anonymize such information, or, if this is not possible (for example, because
your personal information has been stored in backup archives), then we will securely store your
personal information and isolate it from any further processing until deletion is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and
technical security measures.
We have implemented appropriate technical and organizational security measures designed to
protect the security of any personal information we process. However, despite our safeguards
and efforts to secure your information, no electronic transmission over the Internet or
information storage technology can be guaranteed to be 100% secure, so we cannot promise or
guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to
defeat our security, and improperly collect, access, steal, or modify your information. Although
we will do our best to protect your personal information, transmission of personal information to
and from our Website is at your own risk. You should only access the Website within a secure
environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the
Website, you represent that you are at least 18 or that you are the parent or guardian of such a
minor and consent to such minor dependent’s use of the Website. If we learn that personal
information from users less than 18 years of age has been collected, we will deactivate the
account and take reasonable measures to promptly delete such data from our records. If you
become aware of any data we may have collected from children under age 18, please contact
us at info@feelinflush.co.uk.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions, such as the European Economic Area, you have rights that allow you
greater access to and control over your personal information. You may review, change, or
terminate your account at any time.
In some regions (like the European Economic Area), you have certain rights under applicable
data protection laws. These may include the right (i) to request access and obtain a copy of your
personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your
personal information; and (iv) if applicable, to data portability. In certain circumstances, you may
also have the right to object to the processing of your personal information. To make such a
request, please use the contact details provided below. We will consider and act upon any
request in accordance with applicable data protection laws.
If we are relying on your consent to process your personal information, you have the right to
withdraw your consent at any time. Please note however that this will not affect the lawfulness
of the processing before its withdrawal, nor will it affect the processing of your personal
information conducted in reliance on lawful processing grounds other than consent.
If you are a resident in the European Economic Area and you believe we are unlawfully
processing your personal information, you also have the right to complain to your local data
protection supervisory authority. You can find their contact details here:
http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are a resident in Switzerland, the contact details for the data protection authorities are
available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
If you have questions or comments about your privacy rights, you may email us at
info@feelinflush.co.uk
Account Information
If you would at any time like to review or change the information in your account or terminate
your account, you can:
● Log in to your account settings and update your user account.
● Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete your account and
information from our active databases. However, we may retain some information in our files to
prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use
and/or comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If
you prefer, you can usually choose to set your browser to remove cookies and to reject cookies.
If you choose to remove cookies or reject cookies, this could affect certain features or services
of our Website. To opt-out of interest-based advertising by advertisers on our Website visit
http://www.aboutads.info/choices/.
Opting out of email marketing: You can unsubscribe from our marketing email list at any time by
clicking on the unsubscribe link in the emails that we send or by contacting us using the details
provided below. You will then be removed from the marketing email list — however, we may still
communicate with you, for example to send you service-related emails that are necessary for
the administration and use of your account, to respond to service requests, or for other non-
marketing purposes. To otherwise opt-out, you may:
● Contact us using the contact information provided.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-
Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to
have data about your online browsing activities monitored and collected. At this stage no
uniform technology standard for recognizing and implementing DNT signals has been finalized.
As such, we do not currently respond to DNT browser signals or any other mechanism that
automatically communicates your choice not to be tracked online. If a standard for online
tracking is adopted that we must follow in the future, we will inform you about that practice in a
revised version of this privacy notice.
11. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws in Privacy Policy
We may update this privacy notice from time to time. The updated version will be indicated by
an updated “Revised” date and the updated version will be effective as soon as it is accessible.
If we make material changes to this privacy notice, we may notify you either by prominently
posting a notice of such changes or by directly sending you a notification. We encourage you to
review this privacy notice frequently to be informed of how we are protecting your information.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at
info@feelinflush.co.uk or by post to:
Feelin Flush LTD
2nd floor Richview regeneration centre,
339 Donegal rd Belfast, BT12 6FQ
Northern Ireland
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the
personal information we collect from you, change that information, or delete it in some
circumstances. To request to review, update, or delete your personal information, please visit:
https://www.feelinflush.co.uk/contact-2. We will respond to your request within 30 days.